Please read this privacy policy carefully as it describes what personal information we collect and how we store, process and delete it.

Slapstick Festival is a not for profit organisation registered in England and Wales, company no. 07750430. The registered office is 96 Somerset Road, Bristol, BS4 2JB.

Slapstick Festival exists to build new audiences for and appreciation of silent and visual onscreen comedy. We do this by showcasing and celebrating archive film comedy predominately from the silent era (1895-1930). With a culture of innovation, branding and marketing we offer access to all sectors of the community and we do this by combining these films with live music from world-class musicians, well known guests and film experts to engage and build new and diverse audiences for this unique art form.

We generate income through ticket sales of festival and fundraising events and sale of merchandise at these events. 

Slapstick Festival is serious about its responsibilities to care for your data and being transparent about what information we hold. We manage your information in accordance with legislation concerning the protection of personal information. 

This Policy describes how we collect, process, store and delete personal data. From time to time, we may make changes and adjustments to this Policy and the operational processes it describes. You can find the date that this note was last revised at the bottom of the document. Where there is a significant change we will notify you so that you can decide whether you wish to continue to receive our notifications.

How we use personal information

Slapstick Festival is a data controller in respect of the email addresses we collect from you when you request to be kept informed of news, offers and competitions, for example if you register on our website or complete a form. Our Data Protection Officer is Chris Daniels. 

The only personal data we hold is your email address and we use it to provide you with information about our events.  We may also contact you about ways in which you can support the work of Slapstick Festival.

We use a data processor, MailChimp, to store and process our data safely.  When you provide your email address to us, MailChimp will store this personal information on our behalf and keep records of email communications sent to you by Slapstick Festival.  Please review their terms and conditions and Privacy Policy. 

We do not use publicly accessible profile information from the internet, such as Facebook, LinkedIn and Twitter.

The information we collect when you use our website

When you browse the Slapstick Festival website and other platforms created by Slapstick Festival, information about your visit is collected automatically and stored on our server, specifically, details of your IP address, browser type and operating system, the web pages you visited and the amount of time you spent viewing them.  Cookies are small text files that are automatically placed onto your device by some websites that you visit. They are widely used to allow a website to function as well as to provide website operators with information on how the site is being used. You can find out more about cookies here:

Direct Marketing

We aim to communicate with you about the work that we do in ways that you find relevant, timely and respectful.  We use legitimate business interest as the legal basis for communications by email.  We will provide you with an option to unsubscribe in each email that we send to you.

Sensitive personal data

Data Protection law recognises that certain categories of personal information are more sensitive than others such as health information, race, religious beliefs and political opinions. We collect this type of information about our audiences via Feedback questionnaires to provide aggregated and anonymised information to statutory funders such as the BFI but the questionnaires do not request any personal information.  

Maintaining your personal information

We store your personal information for as long as necessary. If there is content on your record that you would like to remove, you can request this via the contact details at the end of each email we send. 

Security of your personal information

We put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that the third party we use for processing your personal information do the same. Your data is kept securely separate from the website, and the website is HTTP Secure (HTTPS).

We will not transfer, process or store your data anywhere that is outside of the European Economic Area.

Your rights to your personal information

You have a right to request a copy of the personal information that we hold about you at any time.  If you no longer wish us to use your data, then you can opt out of our communications at any time via the ‘unsubscribe’ link included in every email.

When personal data is no longer required by the organisation, it will be deleted or securely destroyed.

Third parties

We will never disclose or sell your personal information to third parties. If this should change in the future, we will contact you to let you know and request your consent.

Legal basis for the processing of personal data under the General Data Protection Regulation

We collect and process your personal information for purposes that are in our legitimate business interest, i.e. sharing information about performances and events that may be of interest to you.  We may also contact you about aspects of Slapstick Festival work, such as our fundraising activities or competitions.  You have the right to withdraw your consent to be contacted at any time. 

Contact details and further information

Please get in touch with us if you have any questions about any aspect of this Policy, or if you would like to request further information about, or object to, any aspect of processing of your personal data described above.

Slapstick Festival c/o Aardman Animations, Gas Ferry Road, Bristol. BS1 6UN.

Last updated: 23 May 2018.